Ngā Kākano will continue to operate as an essential service. We will update this page daily.

The Practice is open and you can still access a GP or Nurse but you need to call us to arrange an initial consultation over the phone. Call 07 573-0660 or text 027 554 1118.

The Community Based Assessment Centre (CBAC) is open at Tauranga Race Course from 9:00am- 6:00pm @ 7 days per week to test for COVID-19.

The centre allows people with suspected COVID-19 symptoms to drive directly to the centre to be assessed.  Please note you must be referred to the CBAC by your GP.

What if I can't afford the petrol to go to the Community Based Assessment Center (CBAC) in Tauranga?

Ngā Kākano Foundation has petrol vouchers if you need assistance for travel to the CBAC.  Phone Vicki on 07 573 0660 or text 027 554 1138.


Packages of Care

Ngā Kākano Foundation is calling Koeke (65+) living alone and our most vulnerable whānau on a weekly basis.  We will also be delivering  packages of care from next week. 

If you would like to put whānau forward for added assistance, please  message the NKF FB, or call Rangitawhai on 06 573 0660 or text 021 587707.

Information for a suspected case who is not tested

You have been seen by a doctor or nurse who thinks you have symptoms of COVID-19 but has decided not to do a test for COVID-19.
It is very important that you are in self-isolation and follow the instructions on this information sheet to protect yourself and others.

Whānau Ora Emergency Response Care Plan  
We can support you to establish a Whānau Ora Emergency Response Plan for your whānau.  Attached is the template.  The team are also calling to develop these with whānau and mail drop them to Tapuika whānau who may require additional support.

A prepared whānau is a safe whānau, we are here to support and assist you.

Kai Countdown and New World Shopping

Both Countdown and New World have priority online shopping for whānau who are over 70 years or vulnerable due to chronic illnesses or disability.

You can register for this online at Countdown at

Countdown are delivering kai but ask you order 4-5 days before you need the kai delivered.

For New World you need to note priority assistance in the notes/ comments section when you process your order online. Deliveries are possible but again order early.

Check out News World message

Ngā Kākano has staff are ready to assist any Koeke or whānau without internet who need assistance to order kai, or picking up kai. Please message the NKF FB or call or text 027 502 0868 for assistance.

Flu Vaccinations

Are running low but we have ordered more, call the Practice or drop in through the BACK entrance on Commerce Lane. 

We have a drive through flu vaccination service, pull in and call us on 07 573 0660 from the back carpark to let us know your there.

Helpful Numbers Still Operating

0800REFUGE Women’s Refuge

0508 744 633 SHINE

0800 787 797 Alcohol and drug helpline

0508FAMILY Oranga Tamariki call center

09 845 1818 CADS

0800 628 632 Narcotics Anonymous

0800 229 6757 Alcoholics Anonymous

0800 543 354 or free text 4357- Lifeline

0800 376 633  Youthline

0800 726 666 Samaritans

0800 688 5463 Outline (LGBT)

0508 828 865 Suicide Prevention Helpline

0800 111 757 Depression Helpline


My Pharmacy s providing free delivery service at no cost. You can contact My Pharmacy about this service on 07 573 9868.


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